Tuition and Expenses

For a complete listing of current registration and related fees, visit the Finance and Business Affairs website at https://my.troy.edu/student-financial-services

Payment of Registration Expenses

The payment of charges for tuition, fees, room, and board is part of the registration process. Troy University encourages full payment of all tuition and related fees by the first payment due date for the current semester or term. Payment of fees may be made on-line using Student Self Service or at the office of the Student Financial Services. Troy University accepts Visa, MasterCard, Discover, American Express, money orders, checks, and cash.

Payment Plan (Troy Campus Only)

Students with an account balance after the payment due in full will be automatically enrolled in the payment plan. If the student is enrolled in the payment plan option, a $25.00 payment plan fee will be automatically added to their account balance.

The remaining amount is owed by the payment due in full date. Payment dates are published on the academic calendar and on the SFS website. The payment due date is approximately two weeks after school starts. The payment plan due date is approximately eight weeks after school starts. The student should be prepared to pay any amount not covered by Financial Aid. Failure to pay the entire balance by the payment plan due date will result in a late fee of $50.00. Also, failure to satisfy financial obligations to the University will result in the student’s restriction from future class registration, possible having the account assigned to a collection agency, and non-release of transcripts.

For each account with a balance due, a reminder will be e-mailed to the student’s TROY e-mail address prior to the payment due dates.

A current semester or term debt must be paid-in-full before a student will be allowed to register during registration dates that fall before the final payment due date.

It is the responsibility of the students to pay their account balance by the established payment due dates, and their responsibility to inform parents or guardians of any balance owed.

Clearance of Obligations

It is the responsibility of the student to check, confirm, and pay account balances by the established payment due dates even if third party payments and/or financial aid and scholarships are anticipated to pay on the account. All financial or other obligations to the University must be cleared prior to the end of each semester or term. An outstanding balance for a prior semester or term must be paid before the student will be allowed to register for subsequent semesters or terms. Transcripts and Diploma may not be issued if financial obligations have not been satisfied. Failure to meet financial obligations to the University could subject the student to additional late payment charges, as well as collection costs.

Miscellaneous Expenses

In addition to registration expenses, miscellaneous expenses may be incurred by students. These charges are payable when incurred.

Offset of Funds

If there is an outstanding account balance, and the University has in its possession any funds payable to the student, the University reserves the right to withhold funds necessary to pay the outstanding balance and cover any collection costs incurred. Once accounts are paid, any remaining balance will be refunded to the student.

Change in Regulations or Expenses

All financial regulations, fees, or charges are subject to change as conditions warrant.

Direct Loans

Direct loans are disbursed each semester or term. Direct loans are disbursed electronically. All loan applicants are required to complete an entrance counseling and MPN on the web at www.studentaid.gov concerning their financial obligation as recipients of loan funds.

Student Refunds

To receive any refunds from the University, a student must select his or her refund preference with BankMobile. For more information about BankMobile, visit this link: http://bankmobiledisbursements.com/refundchoices/.

First, check your email for your Refund Selection instructions upon registration. This will be sent to the Troy email address on file with the University. Once it arrives, simply follow these steps to make your refund preference selection:

1. Visit Refundselection.com
2. Enter your Personal Code
3. Select how you would like to receive your money

Your options for receiving your refunds are:

• Deposit to an Existing Account - Money is transferred to an existing account the same business day BandMobile receive funds from your school. Typically, it takes 1-2 business days for the receiving bank to credit the money to your account.
• Deposit to a BankMobile Vibe Account - If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

Funds Held

Troy University acts as an agent holding miscellaneous scholarship funds from donors to be applied to the accounts of students. All transactions relating to a funds-held account must take place at the office of Student Financial Services, pursuant to completion of applicable paperwork in the Financial Aid office.

Drops, Withdrawals and Refunds

Course Drops - Contact the Registrar for drop/add procedures.

Administrative Drops: The provost or his/her designee will determine whether an administrative drop/add is appropriate. No administrative drop/add will be processed without the signature of the provost or his/her designee. Requests for administrative drops will be handled on a case-by-case basis.

Non-administrative Drops: Student charges are not reduced for non-administrative drops. A drop fee will be charged for non-administrative course drops.

Withdrawal - Contact the Registrar for withdrawal procedures.

Official withdrawal will result in 100% refund of charges for tuition, laboratory fees, technology fees and student activity fees through the first week of classes (five calendar days from the term’s class begin date.) No refund of these charges will occur after the first week of class. For weekend classes, no reduction of charges will occur after the second class meeting.

• Withdrawal fee: A fee will be assessed at the time of withdrawal
• Ineligibility for refund: A student who is withdrawn by the University for disciplinary reasons or non-payment is not eligible for refunds of any nature.
• Application for admission fee: This fee is non-refundable.
• Housing application fee: This fee is non-refundable.
• Housing charges: Room/apartment rent is non-refundable once the term begins.
• Board charges: Meal plans are refundable on a pro-rata basis in units of one week. A fractional part of a week will be counted as one week.
• Special note: Students who register, do not attend, and do not follow official withdrawal procedures will be responsible for all semester charges including room and board.
• Book charges are not reduced/forgiven for drops or withdrawals. Please contact your campus’s Barnes & Noble Bookstore to inquire about the return policy.

Refunds will be applied to any outstanding obligations and to any scholarship, grant, or loan received for the semester or term.

Students may encounter extenuating circumstances that warrant an exception to the refund policy.

Withdrawal Policy

Withdrawal refers to the withdrawal from all classes at the University.

For Troy University - Alabama Campus Locations

Official withdrawal will result in 100% refund of charges for tuition and university fees through the first week of classes (seven calendar days from the start date of the term/semester).  No refund of these charges will occur after the first week of the semester/ term being date (Monday - Monday).  For weekend classes, no reduction of charges will occur after the second-class meeting. 

Please note:  a withdrawal fee will be assessed. 

For Troy Online and Troy Service Center Locations

1. 100% refund for any withdrawal during the first week of classes
2. 50% refund for withdrawal from the end of the first week of classes through the end of the second week of classes
3. 0% refund for any withdrawal after the end of the second week of classes
4. This policy includes distance learning and weekend classes.
5. This policy does not apply to the State of Georgia due to existing contractual agreements.
6. This policy does not apply to the State of South Carolina due to existing contractual agreements (See Reg 62-18).

Special Notes on Refunds for Withdrawals:

• Students who withdraw from the University for extenuating circumstances need to contact their campus Registrar for more information.
  • Extenuating Circumstances could include:
    • Military Service
    • Medical

For Self-Pay South Carolina Residents ONLY:

Per Regulation 62-18, pro rata refunds for self-pay South Carolina students whose date of withdrawal is before the sixty percent point (in time) in the period of enrollment for which the student has been charged:

(1) Pro rata refund is a refund for a student attending the institution for the first time of not less than that portion of the tuition, fees, room and board, and other charges assessed the student equal to the portion of the period of enrollment for which the student has been charged that remains on the last day of attendance by the student, rounded downward to the nearest ten percent of that period, less any unpaid charges owed for the period of enrollment for which the student has been charged, and less an administrative fee not to exceed one hundred dollars.

(2) The portion of the period of enrollment for which the institution charged that remains shall be determined:

(a) in the case of a program that is measured in credit hours, by dividing the total number of weeks comprising the period of enrollment for which the student has been charged into the number of weeks remaining in that period as of the last recorded day of attendance by the student;

(b) in the case of a program that is measured in clock hours, by dividing the total number of clock hours comprising the period of enrollment for which the student has been charged into the number of clock hours remaining to be completed by the student in that period as of the last recorded day of attendance by the student; and

(c) in the case of a correspondence program, by dividing the total number of lessons comprising the period of enrollment for which the institution has charged into the total number of such lessons not submitted by the student.

Withdrawals for Students Receiving Title IV Aid

In addition to the above, if a student is a recipient of Title IV aid [Pell Grant, Supplemental Education Opportunity Grant (SEOG), Direct Stafford Loans, Plus Loan, and Parent Loan], federal regulations administered through the U.S. Department of Education will apply. If a recipient of Title IV aid withdraws during the term, the university will calculate the amount of aid the student did not earn, and the unearned portion will be returned to the Title IV programs. The student is responsible for any charges which are unpaid as a result of the return of Title IV funds.

Generally speaking, a student earns Title IV aid based on the number of days completed during the term prior to withdrawal. Once 60% of the term has been completed, the student is considered to have earned 100% of the Title IV aid awarded.

Drop and Withdrawal Procedures

To initiate withdrawal from the university, students should contact their respective campus Designated Withdrawal Official (DWO). 

In-State and Out-of-State Status

Pursuant to the Code of Alabama, Section 16-64-4, and for the purposes of admissions and tuition, students may be considered a residential student by meeting certain requirements.

Military service members, spouses, dependents and veterans who reside in the state of Alabama, or within 90 miles of a Troy University campus, will be granted in-state residency.

Students not affiliated with one of the categories above, may still meet residency requirements outlined in the Code of Alabama. Please refer to the Office of Admissions/Enrollment Management for residential eligibility

Parking Decals

Students who use campus parking are required to purchase parking decals. Purchase of a TROY University car tag may entitle a student to a reduction or waiver of the parking decal costs. See the appropriate campus parking official to inquire about the advantages of purchasing a TROY University car tag.

E-Commerce System

Troy University’s E-Commerce system allows students to use the latest technology to complete business transactions with the University. Using the Web Advisor program, E-Commerce offers the following on-line features to students:

• The ability to pay tuition and various fees by using a credit card.
• The ability to view a summary of account balances.

To view this feature, visit Student Self Service at my.troy.edu.