Mar 14, 2025  
2024-2025 Undergraduate Catalog 
    
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2024-2025 Undergraduate Catalog

HSTM 4465 - Service in Hospitality, Tourism and Event Industries

3 Credit Hour(s)

This course provides students with the study of basic and exceptional service throughout the various hospitality, tourism and event industries. Theories and terminologies will be discussed related to customer service and recovery.